Envy Stylz Subscription Box Program Policy

We love a good surprise! The Envy Stylz Subscription Box Program is a monthly surprise-box program designed and curated by Envy Stylz Boutique. Subscribers choose their shirt size, while Envy Stylz selects the designs, colors, brands, styles, accessories, and other surprise elements each month.

Subscription Box Options

Envy Babe Graphic Tee Monthly Subscription Box: Each monthly box currently includes two graphic tees and one boutique accessory, for three items total.

Envy Wild Soul Deluxe Monthly Subscription Box: Each monthly box currently includes one graphic tee, one premium specialty top, one boutique accessory, and one larger surprise item, for four items total.

If a planned item becomes unavailable, Envy Stylz may substitute a comparable item of similar or greater value while maintaining the promised number of items. This substitution policy applies to shirts and tops as well as accessories and other surprise items.

Monthly Surprise & Subscriber-First Designs

Designs and surprise items are intentionally kept undisclosed until subscribers receive their boxes. Envy Stylz may reveal or offer subscription designs later through live shows, social media, the website, or other channels. Subscription designs are generally subscriber-first, but they are not guaranteed to remain permanently exclusive to subscribers.

Subscribers may add preference notes to their subscription. Envy Stylz will try to accommodate those requests when reasonably possible, but individual color, design, style, theme, or other preferences are not guaranteed.

Automatic Renewal & Billing

Subscriptions automatically renew each month until paused or canceled. New subscribers are charged immediately when they enroll.

For active subscriptions, recurring renewal charges are processed on the 3rd of each month. The recurring charge consists of the subscription price applicable to the subscriber's selected size, $8 standard shipping, and applicable sales tax calculated by Shopify. There are no additional mandatory membership or handling fees.

Subscription pricing varies by selected size. If a subscriber changes to a size with a different subscription price, future renewals will reflect the current price for that selected size.

Monthly Cutoff & First Box

New subscriptions completed on or before the 7th of the month are eligible for that month's box. New subscriptions completed after the 7th are charged immediately, but that payment applies to the following month's box. The subscriber will not be charged again on the immediately following 3rd for the same box; the next recurring renewal will be the next applicable monthly renewal.

Pausing, Resuming & Canceling

Subscribers may manage, pause, or cancel their subscription through the Manage Subscriptions customer portal.

There is no minimum subscription commitment. To avoid the upcoming month's renewal charge, a subscription must be paused or canceled before the 3rd of the month.

If a paused subscription is resumed on or before the 7th, the subscriber is eligible for that month's box. If it is resumed after the 7th, it resumes with the following month's box. When a paused subscription resumes, the current subscription price applicable to the selected size applies.

A canceled subscription that is later restarted is treated as a new subscription and is subject to the current pricing and terms at the time of resubscription.

Processed Renewals

Once a renewal has processed on the 3rd, that month's subscription is normally non-refundable and cancellation or pausing applies to future renewals. A subscriber may contact Envy Stylz to explain an unusual circumstance. Envy Stylz may review the situation and determine whether any remedy is appropriate, but no exception or particular remedy is guaranteed.

Shirt Size & Fit

Subscribers select their usual unisex tee size. Size changes for an upcoming box must be completed before the 3rd of the month, preferably a few days beforehand. If no change is made, Envy Stylz will use the size currently saved in the subscription.

A size change made on or after the 3rd normally applies to the following month's box. A subscriber may contact Envy Stylz to ask whether a current-month change can still be accommodated, but current-month changes are not guaranteed once preparation has begun.

Envy Stylz may use different quality blanks, brands, and styles depending on design and availability. Specific brands are not guaranteed unless expressly stated. Exact fit and measurements can vary somewhat between brands and styles. If Envy Stylz sends the size selected by the subscriber, differences in fit do not make the item eligible for a return or exchange. Subscribers are responsible for selecting and maintaining the appropriate size in their subscription profile.

Shipping

Every recurring or one-time subscription box carries an $8 standard shipping charge. Subscription boxes do not qualify for Envy Stylz's normal free-shipping promotion.

Boxes are scheduled to ship around the 20th of each month. The 20th is a target ship date, not a guaranteed shipment or delivery date. Weekends, holidays, production circumstances, weather, carrier issues, or other events may affect timing. Envy Stylz will notify affected subscribers by email of meaningful delays.

After shipment, U.S. delivery generally takes approximately 3–10 business days, depending on destination and circumstances outside Envy Stylz's control. Tracking information is sent by email when the box ships. Once a box is transferred to the carrier, carrier delays are outside Envy Stylz's direct control, although Envy Stylz will assist where reasonably possible.

Regular Envy Stylz merchandise purchased alongside a subscription follows the store's normal processing and shipping policy and does not wait for the subscription box to ship.

Shipping Address

Subscribers are responsible for keeping their shipping address current. Address changes should be completed before the 3rd of the month, preferably a few days beforehand. Subscribers should update the address through the customer portal when available and also contact Envy Stylz to help ensure the correct address is on file before the box is prepared.

If a box is shipped to an outdated or incorrect address supplied by the subscriber, the subscriber is responsible for any applicable reshipping or other correction costs.

Final Sale & Subscription Box Issues

All items in recurring and one-time Envy Stylz Subscription Boxes are final sale. This includes shirts, tops, accessories, and surprise items. Returns or exchanges are not available simply because a subscriber does not prefer a design, color, style, accessory, or because a correctly supplied size fits differently than expected.

If merchandise is incorrect, damaged, defective, missing, or otherwise affected, please contact Envy Stylz as soon as possible after delivery. When applicable, include photos of the merchandise, packaging, shipping label, and box contents so the issue can be reviewed.

After review, an appropriate resolution may include a replacement, comparable substitute, store credit, refund, or another remedy Envy Stylz determines appropriate based on the circumstances. No particular remedy is guaranteed.

If Envy Stylz is responsible for the issue and approves a replacement or substitute, Envy Stylz will cover the shipping cost associated with that remedy. If the issue results from information or choices supplied by the subscriber, the subscriber is responsible for applicable shipping and other correction costs.

Damage to the outer shipping package alone does not qualify for a remedy when all merchandise arrives intact, complete, and usable.

Lost, Damaged or Delivered-but-Missing Boxes

If a box is lost or damaged during shipping, contact Envy Stylz as soon as possible so the circumstances can be reviewed. If tracking shows delivered but the box cannot be located, first check the delivery area and with household members, contact the carrier, and then contact Envy Stylz. Envy Stylz will review the circumstances and determine what assistance or remedy, if any, may be available.

Failed Payments

Envy Stylz will not prepare or ship a subscription box until payment has been successfully completed. Subscribers can update their payment method through the customer portal.

If a failed renewal payment is successfully resolved on or before the 7th, the subscriber remains eligible for that month's box. If payment is not successfully completed until after the 7th, it normally applies to the following month's box. The subscriber may contact Envy Stylz to ask whether the current month's box can still be accommodated, but availability is not guaranteed.

Pricing & Changes to Terms

If Envy Stylz changes subscription pricing or makes a material change to the Subscription Box Program terms, active subscribers will be notified by email before the change affects their next renewal. Unless the subscriber pauses or cancels before the applicable renewal deadline, the next renewal will be charged according to the new/current pricing and terms.

Envy Stylz reserves the right to modify the Subscription Box Program terms in the future with appropriate notice of material changes to active subscribers.

Promotions, Rewards & Gift Cards

Subscription boxes are excluded from normal Envy Stylz promotions, discount codes, coupons, and rewards or loyalty programs unless a specific promotion expressly states that it applies to subscriptions.

An Envy Stylz gift card may be used toward the initial subscription purchase when supported at checkout. Future automatic monthly renewals require a regular payment method kept on file.

Gift Subscriptions

An Envy Stylz Subscription Box may be purchased as a gift using the recipient's correct U.S. shipping address and shirt size. Gift subscriptions automatically renew like any other subscription until the purchaser/subscriber pauses or cancels them. Subscription communications, including billing, price changes, delays, payment issues, and account notices, are sent to the purchaser/subscriber email associated with the subscription. Gift-box contents remain a surprise until delivery.

Switching Subscription Boxes

Subscribers who want to switch between Envy Babe and Wild Soul Deluxe should review the available options in their customer portal and also contact Envy Stylz to confirm the change. Changes between box programs must be completed before the 3rd of the month to apply to the upcoming box.

One-Time Subscription Box Offers

Envy Babe and Wild Soul Deluxe are subscription programs by default. Envy Stylz may occasionally offer a box as a separate one-time purchase. A one-time offer does not enroll a customer in automatic renewal unless the purchase is specifically identified as a subscription.

One-time boxes follow the same final-sale and $8 shipping rules. Purchase by the 7th for that month's box; purchases made after the 7th apply to the following month's box. Boxes are scheduled to ship around the 20th.

U.S. Shipping Only

Envy Stylz Subscription Boxes are currently available for shipping within the United States only.

Program Changes or Discontinuation

Envy Stylz may discontinue the Subscription Box Program or a particular subscription offering. Affected subscribers will be notified by email, and no future renewal charges will occur after the applicable subscription has been terminated.

Portal Problems, Billing Questions & Support

If a subscriber cannot access the customer portal for a time-sensitive change, they should contact Envy Stylz as soon as possible. If a cancellation or pause request is emailed before the applicable deadline because the portal is unavailable, the email timestamp may be used as evidence of when the request was made.

Subscribers with billing questions or a charge they believe is incorrect are encouraged to contact Envy Stylz so the subscription and charge can be reviewed.

Email: Support@envystylz.com
Phone: 903-751-6707

Envy Stylz will respond as soon as reasonably possible.